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| Shipping Prices - Shipping prices quoted are for the lower 48 states only. Please contact us for shipping prices to Alaska, Hawaii, and Canada orders.
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| Estimated Shipping Time - Most orders are shipped directly from Mica via USPS or UPS.
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| Damage In Transit - All orders are 100% insured through the shipping process.
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| Changes / Cancellations - After your order has been placed, you have 24 hours to cancel the order before any fees are incurred. Any fee or charges incurred to us for cancellation or changes will be applied to you.
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Satisfaction / Returns - Our customer's satisfaction is the foundation of our success. If you are not satisfied with your purchase upon receipt, you must contact us within 7 days after receiving item(s) for return instructions. Items must be in original condition for a refund minus a restocking fee and 3% credit card fee, if purchased on credit. The restocking fee for Mica Lamp Company lighting is 25% of the purchase price. The restocking fee for custom ordered products is 50% of the purchase price. Custom ordered products are those which are built from available options or size specified outside of the standard item.
When returning an item, you will be responsible for the products safe return to the designated return address. We advise you to repackage and insure the merchandise accordingly. Return shipping charges are not refundable.
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